Comments, compliments and complaints
Our complaints form is currently offline. We are working to fix this as soon as possible. You can make a complaint by phoning our contact centre on 0121 464 9995.
It would be helpful if you have an issue or request for service that you contact the appropriate team to raise this first. You can do this by using the contact us forms.
Waste issues
Unite the Union is currently taking industrial action, which may cause some disruption. We are actively working to minimise the impact as much as possible.
Place your bins out on your usual collection day. If they are not collected, leave them out, and we will collect them as soon as possible.