Certificates
Certificate processing times
Standard certificates are being despatched in around four to six weeks from the time of application, based on demand.
If you need a certificate urgently, you should use our priority service. Most priority orders are posted within 48 hours, but this is not guaranteed.
All orders can be posted via Royal Mail's Tracked 48 service. This is our recommend service. If you choose standard 1st Class post, tracking will not be available, and we will be unable to issue a replacement if your order is lost in transit. In such cases, a new order would need to be placed and paid for.
You cannot apply for, or collect, a certificate in person. Orders can only be made online or by post.